privacy policy
updated 11 october 2026 · version 2026-10-11
this policy explains personal information handling for this zerofloat website and its current website enquiry process. contact zerofloat pty ltd at info@zerofloat.com.au, brisbane, queensland, australia.information & collection
the enquiry form collects your name, email address, optional organisation and role, area of interest, message and acknowledgement of our terms and privacy policy. submitting the form sends these details to zerofloat through the website’s email service. we do not create a website database of enquiry messages. email systems may retain the message and related delivery records. the form uses a security token, a hidden spam protection field and temporary request counters derived from a hashed network address to limit abuse. counters expire after ten minutes and do not contain your message or email address. provider logs may record technical information needed for operation and security. provide only information needed for your enquiry. avoid sensitive personal information or confidential project material. you may email us directly instead.purpose & disclosure
enquiry information is used to respond, discuss potential services, manage related correspondence and meet applicable legal obligations. the checkbox does not subscribe you to marketing. information may be handled by personnel and service providers supporting email, hosting, communications or security, and disclosed where required or authorised by law. we do not sell enquiry information.
email, hosting & overseas processing
your email provider and our email and hosting providers apply their own security and privacy practices. these services may process data outside australia; locations depend on the provider and service configuration. contact us for information about providers and available processing location details before sending information if this affects your decision to enquire.
cookies & technical information
the current website build includes no added advertising trackers or analytics scripts. hosting and access services may use necessary cookies and technical logs, such as ip addresses and browser information, to operate and secure the site. external links are governed by the destination’s privacy policy. this enquiry form does not use your information to make automated decisions.
interactive project map
the portfolio map loads map tiles from openstreetmap. this involves sending technical information such as your ip address and requested map areas to the map provider. the map does not request your device location. project filters and search run in your browser and are not sent to zerofloat.
see the openstreetmap foundation privacy policy for its information handling practices.
security & retention
we seek to protect enquiry records through appropriate access and security measures. email and internet transmission cannot be guaranteed secure. records are retained for enquiry handling, related business needs and applicable legal requirements, then deleted or deidentified when no longer needed, subject to backup and legal constraints.
access, correction & complaints
email us to request access, correction or deletion of your information, or raise a privacy concern. we may need to verify your identity and explain any legal reason a request cannot be met. we will review concerns and respond within a reasonable period. where applicable, unresolved privacy complaints can be referred to the office of the australian information commissioner.
policy changes
we will update this policy when the website’s information handling changes. a future analytics integration or marketing service will require an updated notice reflecting that practice.